Terms of Service
Last updated: January 1, 2024
1. Acceptance of Terms
Welcome to 95desk. These Terms of Service ("Terms") govern your use of our coworking spaces, website, mobile application, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, please do not use our Services. We may modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Description of Services
95desk provides flexible workspace solutions, including:
- Shared and private office spaces
- Meeting and conference rooms
- Business amenities and services
- Community events and networking opportunities
- Online booking and management platform
- Mobile application for members
3. Membership and Registration
3.1 Eligibility
You must be at least 18 years old and legally capable of entering into contracts to use our Services. By registering, you represent and warrant that all information provided is accurate and complete.
3.2 Account Registration
To access our Services, you must create an account and provide:
- Valid contact information
- Payment method details
- Government-issued identification
- Professional information as requested
3.3 Account Security
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information remains current and accurate
4. Membership Plans and Payments
4.1 Membership Types
We offer various membership plans with different terms, pricing, and access levels. Specific details are available on our website and in your membership agreement.
4.2 Payment Terms
- Membership fees are billed in advance according to your chosen plan
- Payment is due on the same date each billing cycle
- Late payments may result in service suspension
- All fees are non-refundable unless otherwise specified
4.3 Price Changes
We reserve the right to modify our pricing with 30 days' written notice. Price changes will not affect your current billing cycle.
5. Use of Facilities
5.1 Access and Hours
- Access is granted according to your membership level
- Operating hours vary by location
- 24/7 access may be available for certain membership types
- Access may be temporarily restricted for maintenance or events
5.2 Facility Rules
All members must:
- Respect other members and maintain a professional environment
- Keep noise levels appropriate for a shared workspace
- Clean up after themselves and maintain tidiness
- Follow posted guidelines for equipment and amenity use
- Report any issues or damages immediately
5.3 Prohibited Activities
The following activities are strictly prohibited:
- Illegal activities or violations of applicable laws
- Harassment, discrimination, or inappropriate behavior
- Damage to property or equipment
- Unauthorized access to restricted areas
- Subletting or sharing access credentials
- Commercial activities not related to your membership
6. Booking and Reservations
6.1 Meeting Room Bookings
- Reservations must be made through our booking system
- Cancellations must be made at least 2 hours in advance
- No-shows may result in booking restrictions
- Additional fees may apply for extended or premium bookings
6.2 Event Space Usage
Special events require prior approval and may be subject to additional terms and fees.
7. Intellectual Property
7.1 Our Content
All content on our website, app, and facilities, including logos, text, images, and software, is owned by 95desk or our licensors and is protected by copyright and other intellectual property laws.
7.2 Your Content
You retain ownership of any content you create or share while using our Services. By using our Services, you grant us a limited license to use such content for operational purposes.
8. Privacy and Data Protection
Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Limitation of Liability
9.1 Service Availability
While we strive to provide continuous access to our Services, we cannot guarantee uninterrupted availability. We are not liable for temporary service interruptions due to maintenance, technical issues, or circumstances beyond our control.
9.2 Personal Property
You are solely responsible for your personal property. 95desk is not liable for theft, damage, or loss of personal items left in our facilities.
9.3 Limitation of Damages
To the maximum extent permitted by law, 95desk's total liability for any claims arising from these Terms or your use of our Services shall not exceed the amount you paid for membership in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify and hold harmless 95desk, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of our Services, violation of these Terms, or infringement of any third-party rights.
11. Termination
11.1 Termination by You
You may terminate your membership at any time by providing written notice according to your membership agreement terms. Termination does not entitle you to a refund of prepaid fees.
11.2 Termination by Us
We may terminate or suspend your membership immediately for:
- Violation of these Terms or facility rules
- Non-payment of fees
- Inappropriate or disruptive behavior
- Illegal activities
- Any reason with 30 days' written notice
11.3 Effect of Termination
Upon termination:
- Your access to our Services will be immediately revoked
- You must remove all personal property from our facilities
- Outstanding fees remain due and payable
- Certain provisions of these Terms will survive termination
12. Dispute Resolution
12.1 Governing Law
These Terms are governed by the laws of Germany, without regard to conflict of law principles.
12.2 Dispute Resolution Process
Any disputes arising from these Terms or your use of our Services shall be resolved through:
- Good faith negotiation between the parties
- Mediation by a mutually agreed mediator
- Binding arbitration under German arbitration rules
12.3 Jurisdiction
Any legal proceedings shall be conducted in the courts of Berlin, Germany.
13. General Provisions
13.1 Entire Agreement
These Terms, together with our Privacy Policy and any membership agreement, constitute the entire agreement between you and 95desk.
13.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
13.3 Waiver
Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.
13.4 Assignment
You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights and obligations without restriction.
14. Contact Information
If you have questions about these Terms of Service, please contact us:
Legal Department
Email: legal@95desk.com
Address: 95desk Legal Team
123 Innovation Street
Berlin, Germany 10115
Phone: +49 30 1234 5678
15. Acknowledgment
By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. You also acknowledge that you have read and understood our Privacy Policy.